Can't upload files to the cloud

Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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I'm creating an app on Adobe Xd and can't open it on my phone. I've been trying to make this work the whole freaking morning with no success. The file, on the Creative Cloud Desktop app shows as "on the cloud" (first image), but it doesn't show up neither on the web (second image), or on the Adobe Xd app for Android.

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If I go to the cloud folder on my computer, it is empty. If I attempt to drag and drop a file on the folder, manually, it'll give me a sync error on the desktop app (third image). Honestly, I've never been so frustrated with a cloud service or Adobe before.

  

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Anyone?

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