• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cancel Subcription

New Here ,
Nov 08, 2020 Nov 08, 2020

Copy link to clipboard

Copied

I want the customer service number for MENA (Middle East and North Africa Region) to cancel the subscription.

 

They are not allowing to cancel through manage account. And even Chat doesnt work in this region.

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

213

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2020 Nov 08, 2020

Copy link to clipboard

Copied

make sure you're following this before giving up on online cancelation, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

if that fails, retry chat:

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

if that fails, make sure you're using a browser that complies with the above and then google whatever phone number you seek.  but trying to contact by phone is likely to be a (more) frustrating experience.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2020 Nov 08, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2020 Nov 08, 2020

Copy link to clipboard

Copied

LATEST

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://www.adobe.com/about-adobe/contact.html

 

NOTE:  Cancelling an annual contract (prepaid or paid monthly) before your 12th month of service will incur a 50% early cancellation fee.

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines