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Hello,
I never used this CC Sync feature, but in the settings, it shows that I use 13.9 GB of my cloud storage. The synced folder itself is empty.
Why is it? What is it?
I have 100GB cloud storage, and 14% are used for nothing?
Ralph
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Please read these help articles. Post back if you still need help.
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Hi Nancy,
Your links helped me. I reduced the used cloud storage space to 256 MB. But I was not able to reduce it to 0 😞
Now all folders in Creative Cloud, Lightroom, and Document Cloud are empty except the Apps folder in the Document Cloud.
Are the apps in the Apps folder are counted? Currently, I don't use cloud storage, so it is okay for me if it is not empty, but I'm wondering why it is not empty.
Ralph