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CC Deleted My Files and Started Full Resync

New Here ,
Sep 29, 2014

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I came into work today to find that CC was syncing all 35000 of our files to my local CC Files folder.  Upon further investigation, I realized that CC had actually added my files to "Trash" and was now replacing them from the cloud. 

My problem with all this is that I had no idea this would happen and did plan to spend 3 hours this morning waiting for CC to bring down my files.  I also have no idea why this happened, so I cannot predict when this will happen again and mess up my work flow. 

Thanks for any explanations on why this happened. 

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File sync

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CC Deleted My Files and Started Full Resync

New Here ,
Sep 29, 2014

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I came into work today to find that CC was syncing all 35000 of our files to my local CC Files folder.  Upon further investigation, I realized that CC had actually added my files to "Trash" and was now replacing them from the cloud. 

My problem with all this is that I had no idea this would happen and did plan to spend 3 hours this morning waiting for CC to bring down my files.  I also have no idea why this happened, so I cannot predict when this will happen again and mess up my work flow. 

Thanks for any explanations on why this happened. 

Topics

File sync

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274

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Adobe Employee ,
Sep 29, 2014

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Moving the discussion to File Hosting, Syncing, and Collaboration forum.

Thanks,

Atul Saini

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Adobe Employee ,
Sep 29, 2014

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Samuel,

I'm sorry for this inconvenience. I've PMed you my contact details. Please drop me a line and I'll try to find out what happened.

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