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CC Documents preview/view

Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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Hi, whenever i view .aic documents on CC in the app or web the files show low quality. Should they not be shown in original quality?

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Community Expert ,
Sep 08, 2020 Sep 08, 2020

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the image quality depends on the app decoding your bitmap.

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Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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I use Safari, Chrome and Adobe CC app on mobile and Mac.

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Community Expert ,
Sep 08, 2020 Sep 08, 2020

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use your mac and right click that "aic" file in your cc web files and click "save as..".

 

is it an aic file or some other bitmap type?  and is it pixalated at 100% scaling?

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Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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It's a aic file saved on Adobe CC and when I try to view a file on web Creative Cloud/Cloud docs all files show low quality. The files are vector designs. In the attached image on my initial post is shown what I mean.

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Community Expert ,
Sep 08, 2020 Sep 08, 2020

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i saved an aic file on cc using illustrator and when i viewed on cc and right clicked, it's a low quality png.  if i open in ai, it's back to original quality.

 

Screenshot - 9_8_2020 , 7_20_58 AM.png

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Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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Yes, i know that and that is the problem. Why showing a low-res image for a vector file. Such a low-res image is unusable for previewing on the web Adobe CC. I hopped i can see my files in normal quality on web version or mobile app of Adobe CC.

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Community Expert ,
Sep 08, 2020 Sep 08, 2020

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i don't know why cc does that.

 

you can report it here, https://www.adobe.com/products/wishform.html

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