cc full help please [Cloud storage is full]

New Here ,
Sep 04, 2015 Sep 04, 2015

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I have PS L and MU and my cloud storage is full ?

How to sort this without losing files pls

John

[Title edited for clarity... Mod]

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File sync

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Adobe Community Professional ,
Sep 04, 2015 Sep 04, 2015

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Storing files to the Cloud is an option... you should always have your original files on your local hard drive and copies in the Cloud

I see two options... remove some files from the Cloud, or buy more storage

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Adobe Employee ,
Sep 04, 2015 Sep 04, 2015

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@Tonto54 - You are over your storage quota. You have a large number of files in your Archive at https://assets.adobe.com/files?filter=archive. When you move or delete items from the Creative Cloud files folder on your computer the items go into your Archive. From a web browser you can Restore or Permanently Delete the items. If you need help with the Archive let us know.

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New Here ,
Sep 04, 2015 Sep 04, 2015

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thank you very much.

John

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