CC is the most frustrating technical experience I've ever had, and I will not be renewing

New Here ,
May 06, 2021 May 06, 2021

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Really frustrated with Adobe CC. I've tried illustrator, audition, premiere pro and premiere pro rush. Everything is beyond user unfriendly- they make new obstacles to the user, like making up their own names for things instead of using commonly known names. When I spend hours just trying to figure out how to delete or rename a project in premiere pro, and still can't figure it out. When I've wasted an entire morning trying to find a way to contact adobe to tell them how unhappy I am- you know it's poor design and even poorer customer service. The programs are either so ridiculously complicated that you would have to devote a decade to learning it, or way too simple- like premiere pro rush in which you can't even pan, or use more than a handful of clips. I'm sorry I ever gave any of my time to CC, and I will not be renewing. There are much more user-friendly programs out there.

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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Premier Pro is used by studio industry professionals.  It's not aimed at the consumer level user.  Becoming proficient with pro-level software is like learning to play a musical instrument.  It takes time, patience, dedication and practice, practice, practice.  

 

A better choice for you would be Premier Elements -- a lighter version of Premier Pro without all the fancy bells & whistles (approx $100, no subscription required).  See links below for details.

 

To avoid penalty fees, be sure to cancel your current subscription in the 12th month before it automatically renews.

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Good luck!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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