CC Libraries panel is blank

Jun 26, 2020

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I'm on a Macbook Pro, Mojave OS (my company will not let us update to Catalina yet). All of my Adobe CC apps are up-to-date.

 

My Libraries panel in Illustrator is blank. In InDesign and PhotoShop, if I click the Libraries panel from the Window menu, it opens for a fraction of a second and closes again. 

 

I have tried: 

  • Deleting the CC Libraries cache from ~/Library/Application Support/Adobe/
  • Running the Creative Cloud Cleaner tool 
  • Installing the latest Creative Cloud Libraries manually 

 

None of that has worked. 

TOPICS
Libraries

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CC Libraries panel is blank

Jun 26, 2020

Copy link to clipboard

Copied

I'm on a Macbook Pro, Mojave OS (my company will not let us update to Catalina yet). All of my Adobe CC apps are up-to-date.

 

My Libraries panel in Illustrator is blank. In InDesign and PhotoShop, if I click the Libraries panel from the Window menu, it opens for a fraction of a second and closes again. 

 

I have tried: 

  • Deleting the CC Libraries cache from ~/Library/Application Support/Adobe/
  • Running the Creative Cloud Cleaner tool 
  • Installing the latest Creative Cloud Libraries manually 

 

None of that has worked. 

TOPICS
Libraries

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 26, 2020 0

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