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CC Libraries - unable to connect to server in all applications

New Here ,
Apr 24, 2017

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My CC Library is not syncing with the applications on my desktop.

All programs are updated to the most current version as well as my computer (MacOS Sierra Version 10.12.4).

I have already tried rebooting my computer, changing my location on my Adobe profile, uninstalling/reinstalling the programs, and restarting Creative Cloud desktop app, but it did not resolve the issue.

I need to be able to access my stock images and graphics for work purposes, with a project due this week.

So, any solutions you can provide asap would be appreciated.

Thank you!

Screen Shot 2017-04-24 at 9.42.00 AM.png

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File sync

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CC Libraries - unable to connect to server in all applications

New Here ,
Apr 24, 2017

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My CC Library is not syncing with the applications on my desktop.

All programs are updated to the most current version as well as my computer (MacOS Sierra Version 10.12.4).

I have already tried rebooting my computer, changing my location on my Adobe profile, uninstalling/reinstalling the programs, and restarting Creative Cloud desktop app, but it did not resolve the issue.

I need to be able to access my stock images and graphics for work purposes, with a project due this week.

So, any solutions you can provide asap would be appreciated.

Thank you!

Screen Shot 2017-04-24 at 9.42.00 AM.png

Topics

File sync

Views

531

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 24, 2017

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New Here ,
May 11, 2017

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That doesn't help. There's no topic there that answers this dilemma. I'm in the same boat. Can you just provide an answer instead of redirecting us??

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