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My CC desktop app is endlessly syncing on my Mac. The files sync normally but the app syncs forever and never reaches the green checkmark/sync complete stage like normal. I had a discussion via DM on Twitter with an Adobe support agent about this earlier today. He suggested i should post a thread here. A screenshot I provided him today is here as our my log files...in the ZIP at the link below.
Things that he had me try today are:
- clean tool to remove CC completely
- reinstall CC completely
- uninstall the CC desktop app
- resync entire contents of Creative Cloud files (twice)
Any suggestions would be appreciated!
Scott
Hi Scott:
Thanks for your post and we will investigate your issue and suggest you a solution ASAP.
Best Regards
Lin
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Hi Scott:
Thanks for your post and we will investigate your issue and suggest you a solution ASAP.
Best Regards
Lin
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Hi Lin,
Any updates on my question? Thanks in advance!
Scott