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Client can't upload to shared folder

Explorer ,
Mar 04, 2015

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Hi,

My client has registered for an Adobe account to give her access to the Shared folder I created. However it's not allowing her to upload images - it apparently says it's read only. She's in the list of Collaborators. Any idea what the cause might be? Would her upload privileges be disabled if she hadn't verified her email address? If so, how can the email verification email be resent.

Any help would be greatly appreciated before I start getting 20Mb emails : )

Thanks, Steve

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Client can't upload to shared folder

Explorer ,
Mar 04, 2015

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Hi,

My client has registered for an Adobe account to give her access to the Shared folder I created. However it's not allowing her to upload images - it apparently says it's read only. She's in the list of Collaborators. Any idea what the cause might be? Would her upload privileges be disabled if she hadn't verified her email address? If so, how can the email verification email be resent.

Any help would be greatly appreciated before I start getting 20Mb emails : )

Thanks, Steve

TOPICS
File sync

Views

488

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Mar 04, 2015 0
New Here ,
Dec 23, 2015

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I am trying to find out the same -- can I let a client upload a file?

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Dec 23, 2015 0
Adobe Employee ,
Dec 23, 2015

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Dec 23, 2015 0
Adobe Employee ,
Jan 18, 2016

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@johng40091089 - Are you still having a problem with this? A collaborator should be able to upload files to a shared folder.

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Jan 18, 2016 0
New Here ,
Jun 28, 2017

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I would like to know the answer to this question. Can a client upload a file to a folder in assets library that I have shared with them?

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Jun 28, 2017 0
Adobe Employee ,
Jul 12, 2017

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Hi,

Client should be able to upload a file in shared folders if they have "Can edit" permissions for this folder. You might want to check this from assets.adobe.com.

Regards,

Ramesh.

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Jul 12, 2017 1