I have followed all these steps AND the Adobe representative who took remote control of my computer yesterday couldn't fix the issue following these steps either. This is a SERIOUS problem as I am a TEACHER and have a new computer that is ready to roll!
I also have the same problem... wont load, says repair... then cant repair....followed all the steps here tryed on a new computer, nothing is working with this latest Folder. its eating into my time and im beyond frustrated. already had the tec pretty much reset everything, he even quit after 2 hours. Fix it!
@Kyle5E05 and @Maria.V.Hunt you should each start your own threads: while you both have the same problem as the op, you probably don't have the same cause of the problem and therefore won't have the same solution, and it's going to quickly get confusing responding to three different causes with likely three different solutions in the same thread.