Cloud Space full even though it's empty?

New Here ,
Nov 13, 2020

Copy link to clipboard

Copied

Hello!
So me (and others in my university) have the issue that Adobe keeps telling my the Cloud is full. I deleted EVERYTHING.
There is absolutely nothing I can find on there, even in the delted folder I cleared everything.

Yet it says 35.8 GB out of 2 GB are used. 

I really don't know what else to do at this point. I noticed the "used" GB keeps going up, but again, everything is empty.
(I can take screenshots from everything, If needed.)

 

Has anyone any idea how I can fix this?

Thank you in advance!

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

go to your cc web and check lightroom and spark files:

 

Screenshot - 11_13_2020 , 6_08_56 AM.png

TOPICS
Cloud storage web assets, File sync, Libraries

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cloud Space full even though it's empty?

New Here ,
Nov 13, 2020

Copy link to clipboard

Copied

Hello!
So me (and others in my university) have the issue that Adobe keeps telling my the Cloud is full. I deleted EVERYTHING.
There is absolutely nothing I can find on there, even in the delted folder I cleared everything.

Yet it says 35.8 GB out of 2 GB are used. 

I really don't know what else to do at this point. I noticed the "used" GB keeps going up, but again, everything is empty.
(I can take screenshots from everything, If needed.)

 

Has anyone any idea how I can fix this?

Thank you in advance!

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

go to your cc web and check lightroom and spark files:

 

Screenshot - 11_13_2020 , 6_08_56 AM.png

TOPICS
Cloud storage web assets, File sync, Libraries

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Community Professional ,
Nov 13, 2020

Copy link to clipboard

Copied

go to your cc web and check lightroom and spark files:

 

Screenshot - 11_13_2020 , 6_08_56 AM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 13, 2020 0
New Here ,
Nov 13, 2020

Copy link to clipboard

Copied

That was it, it was Lightroom, thank you so much!
I didn't even know Lightroom did it like this, and not in the normal Cloud. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 13, 2020 0
kglad LATEST
Adobe Community Professional ,
Nov 13, 2020

Copy link to clipboard

Copied

you're welcome.

 

p.s. i didn't know this either until i saw what you saw on my personal account a few months ago and tracked down the issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 13, 2020 0