Cloud Storage Space Issue

[#1]

On the Cloud I have a total of 11.5 GB of space used in shared files (20 GB available) with a client but every time I try to share new files it says I'm using 100% of my space. I've cleared everything in the archived file so I don't understand why it still shows that I'm using 100% of my cloud storage, any suggestions?

[#2]

On the Cloud I have a total of 11.5 GB of space used in shared files (20 GB available) with a client but every time I try to share new files it says I'm using 100% of my space. I've cleared everything in the archived file so I don't understand why it still shows that I'm using 100% of my cloud storage, any suggestions?

[#3]

Moving the discussion to File Hosting, Syncing, and Collaboration

[#4]

Atul, can you please help with this, because I'm having the same problem on our end. Only the main account holder has the maximum storage whereas the other accounts only have 2 GB of storage. We'd like to split the storage space amongst all colleagues and not just the account holder.

Thanking you,

Raj