Cloud Storage Space Issue

New Here ,
Jun 18, 2015

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On the Cloud I have a total of 11.5 GB of space used in shared files (20 GB available) with a client but every time I try to share new files it says I'm using 100% of my space. I've cleared everything in the archived file so I don't understand why it still shows that I'm using 100% of my cloud storage, any suggestions?

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Cloud Storage Space Issue

New Here ,
Jun 18, 2015

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On the Cloud I have a total of 11.5 GB of space used in shared files (20 GB available) with a client but every time I try to share new files it says I'm using 100% of my space. I've cleared everything in the archived file so I don't understand why it still shows that I'm using 100% of my cloud storage, any suggestions?

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File sync

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Jun 18, 2015 0
Adobe Employee ,
Jun 18, 2015

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Moving the discussion to File Hosting, Syncing, and Collaboration

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Jun 18, 2015 0
raj5 LATEST
New Here ,
Jun 19, 2015

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Atul, can you please help with this, because I'm having the same problem on our end. Only the main account holder has the maximum storage whereas the other accounts only have 2 GB of storage. We'd like to split the storage space amongst all colleagues and not just the account holder.

Thanking you,

Raj

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Jun 19, 2015 0