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Cloud Storage

New Here ,
Mar 22, 2020

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I have 20G of cloud storage.  I am showing 9.1G is used.  But I removed all of my files from Lightroom and Photoshop.  I do not know what is using that space.  How do I find out what is there and remove it?

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Cloud Storage

New Here ,
Mar 22, 2020

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I have 20G of cloud storage.  I am showing 9.1G is used.  But I removed all of my files from Lightroom and Photoshop.  I do not know what is using that space.  How do I find out what is there and remove it?

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Cloud storage web assets

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Adobe Community Professional ,
Mar 22, 2020

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Please explain how you removed all the files.

 

Did you login to the LR web system and Delete?

Did you go to the Creative Cloud system (Different from the LR Web system) and Delete all content?

Where Exactly are you seeing you are using 9.1GBs of the Adobe Cloud storage?

Give it a few days to update.

 

I have No content in either system and it still states I am using 156KBs of space looking at the LR sync option.

2020-03-22 13_13_48-Bezel.png

 

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Adobe Community Professional ,
Mar 22, 2020

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Do you have any backups sent to the cloud - perhaps from Premiere Pro?

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Adobe Community Professional ,
Mar 22, 2020

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Permanently deleting files from Creative Cloud storage is a 2 step process.

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

 

Nancy O'Shea, ACP
Alt-Web.com

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