Codice identità

New Here ,
Apr 15, 2021 Apr 15, 2021

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Ho un problema. Mi hanno attivato un account universitario con il pacchetto adobe solo che non riesco a fare la configurazione.

Una volta che clicco su Accedi, mi viene richiesto di inserire la mia email e poi che mi sarà inviato via email un codice di identitifcazione. Il codice arriva troppo tardi ed ogni volta non è più valido. Come posso risolvere?

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Cloud storage web assets

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Adobe Community Professional ,
Apr 16, 2021 Apr 16, 2021

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can you change your email address or use a secondary one or a mobile, Adobe Account

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New Here ,
Apr 16, 2021 Apr 16, 2021

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Hello,

I cannot change because I can only use the university account with that particular email. The license is attributed to that email.

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Adobe Community Professional ,
Apr 16, 2021 Apr 16, 2021

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you'l probably need to let your it manager know and see if they can help.

 

there's a chance adobe support might be able to help, but i don't see how.  just in case,

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1618583357676.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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