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Collaboration files available via the web, but not syncing in Finder

New Here ,
Jan 23, 2015

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My boss signed me up on cc but when I've been invited to collaborate, whilst the files are available via the web, there are not showing up in finder on my PC.

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File sync

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Collaboration files available via the web, but not syncing in Finder

New Here ,
Jan 23, 2015

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My boss signed me up on cc but when I've been invited to collaborate, whilst the files are available via the web, there are not showing up in finder on my PC.

Topics

File sync

Views

156

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 23, 2015

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I'm experiencing the same thing. Is there a way that files can be synced directly from multiple user's computers rather than via the web browser?

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Adobe Employee ,
Jan 27, 2015

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Hi,

Are you accepting invitations to the collaborations you have been invited to?, are you logged on to the same Adobe account on the web UI and desktop application?

Thanks

Warner

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New Here ,
Jan 27, 2015

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Hi Warner,

Yes, I accepted an invitation to a collaboration i was invited to. No, Im not logged in on the same adobe account (as the invitee) - Do i need to be?

thanks

Nyree

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Adobe Employee ,
Jan 28, 2015

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Hi,

No, You do however need to be logged into the same adobe account (Invited user) on both desktop and web. If you have already done this are you sure there are any files being shared with you?

Thanks

Warner

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