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Compulsory CC updates prevent file sync

Community Beginner ,
Jan 06, 2016 Jan 06, 2016

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I am getting increasingly frustrated with the Creative Cloud desktop app.

Every single time there is an update to the Creative Cloud app, it COMPLETELY stops file syncing until the app is updated. What kind of logic is that?

It is incredibly infuriating and is hugely impractical for employees who don't have admin rights to update the program.

Is there a workaround or am I going to be forced to find another cloud solution so that I don't have to constantly contact my IT admin???

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File sync

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Adobe Employee ,
Jan 14, 2016 Jan 14, 2016

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Hi,

This is true that to update the CC Desktop app admin rights are required. To avoid this inconvenience automatic updates can be disabled for creative cloud desktop app.

Please refer to following link Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps

You may need to contact your IT admin to apply steps mentioned on this link.

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