Sorry to hear about your difficulties. A few questions to better understand
To collect the log files download the log collection tool from here:
After you run it, it will create a .zip file on your desktop of all of the log files from your system. If you could upload and share a link with me on where to download the .zip from, I'll pass it on to our engineering dept. to review. You can send the link privately by clicking on my name here in the forums and select the message option.
I am having this issue too....Not this bad....I only have one conflicted copy. But it's annoying....How do I resolve file conflicts?
I am having this problem with a team. It has caused the team to stop using the desktop synch. There are hundreds of conflicted copies, if not thousands.
In my case the conflicted copies are illustrator files, and other image files.
I have face similar kind of issue. I was working on one file with the previous version of XD and I have made changes with that file and saved it to CC. Then I updated my XD and when I opened that file my new changes was disapper and it was showing older file. I have downloaded that CC log collector and uploaded ZXP file to adobe server with name of "AdobeLogs_20190620_113848_639-win". I have made very crucial changes to those file. can you please help me with find those changes from it. I would appriciate it.
Thanks & Regards