Connection Problem Lightroom / Creative Cloud

New Here ,
Feb 28, 2021 Feb 28, 2021

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Hi all,

 

i got a problem by connecting / opening lightroom / creative cloud.

 

Doesnt get any connection. Internet is working, firewall is out,

 

Any ideas?

 

Many thanks

Florian

TOPICS
Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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you can start here or give more specific info about what you see when you try to open the creative cloud desktop app, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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