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Core Sync kills LAN traffic on Mac

New Here ,
Mar 31, 2014

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Hi,

     why core sync process for 1 mac generates a lot of traffic, killing navigation on whole lan?

If I stop process, i get 27ms time response ping, if I restart process "Core Sync", time increase to 2200ms - 3000ms and the entire lan users come to me a bit angry.

Note that all files on my Creative Clouds folder are already syncronized, also fonts and Apps are updated.

Schermata 2014-03-31 alle 17.09.14.png

ps. working on iMac OSX 9.0.2, Adobe Creative Cloud 1.5.0.3.367.

thank you. Luca.

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Core Sync kills LAN traffic on Mac

New Here ,
Mar 31, 2014

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Hi,

     why core sync process for 1 mac generates a lot of traffic, killing navigation on whole lan?

If I stop process, i get 27ms time response ping, if I restart process "Core Sync", time increase to 2200ms - 3000ms and the entire lan users come to me a bit angry.

Note that all files on my Creative Clouds folder are already syncronized, also fonts and Apps are updated.

Schermata 2014-03-31 alle 17.09.14.png

ps. working on iMac OSX 9.0.2, Adobe Creative Cloud 1.5.0.3.367.

thank you. Luca.

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File sync

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402

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Adobe Employee ,
Mar 31, 2014

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Moving to Creative Cloud download/install forum.

Regards,

Romit Sinha

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Adobe Employee ,
Mar 31, 2014

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Moving this discussion to the File and Font Sync Early access forum.

Aculine I would recommend contacting our support team  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issues you have described.

If you could also have your CoreSync logs available it would be beneficial.  They are located at ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log. for Mac OS.

If you have Windows user experiencing the same difficulty then the CoreSync logs can be found at %USERPROFILE%\AppData\Roaming\Adobe\CoreSync\CoreSync-yyyy-MM-dd.log.

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Adobe Employee ,
Apr 02, 2014

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Hi,

I've sent you a private message on next steps.  Essentially, if you can send us your log files, this should help is understand this behaviour.

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