Hello I'm on a never mac running Mavericks running the newest version of Creative Cloud...
When i start the sync process the RAM usage goes up 31.xx gb and drains my memory ?
If i stop the sync and restarts it, the problem occurs again, thought it was my machine that needed a reinstall so i completely reinstalled it yesterday, but the problem appears again ??
Can u help ??
Same problem here! Happens when I try to sync a large file (1.7GB). I first get an out of memory error, then the os crashes. Upon Restart, the problem continues. Activity Monitor shows Core Sync eating up all the memory. I have a Mac Pro with 32gb of ram and I'm running Mavericks 10.9.5. When I pause syncing the problem subsides, but as soon as I resume syncing the same happens (mac crashes). When I delete the large file from the "Creative Cloud Files" folder on my computer the problem disappears. I must point out that my "Creative Cloud Files" folder is in a different hard drive than my OS. Please fix this Adobe! Thanks!
Hi Dardo & Anders.Laybourn,
Can you both confirm that you are on the latest version of Creative Cloud?.
I can confirm that I’m using the latest version of Creative Cloud (see attached screen grab). I have also taken screen grabs of Activity Monitor while syncing a file to creative cloud.
Could you upload your screen shots for me to have a look at?, or a short screen recording?. If you could supply with with some log files that would be great as well.
The log files can be found here:
Mac: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/
The logs have the date in the filename, like "CoreSync-2014-03-25.log". Please compress (zip) all the CoreSync-2014-MM-DD.log files and email them to me directly email@example.com
Same here. Core Sync takes 30gb of RAM and 300gB virtual memory.
Machine is complaining about disk space and ram, neither of wich it lacks.
I'm on Mac OS X Lion, with a 12 core MacPro, 28 gB of ram, 500 gB SSD.
Hello Adobe Staff, same problems in Europe! Core Sync is taking more than 32 GB of memory, overtaking all other processes. I have 2 macs on the same account: MacBook Pro has no problems at all. New iMac has constant problems. Creative Cloud is kept on a separate disc. Have you found a solution yet? (Both: MacOS Sierra)