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Running on OS X 10.10.3
Gives the following crash information
Process: Core Sync [577]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/MacOS/Core Sync
Identifier: com.adobe.accmac
Version: 1.4.0.297 (1.4.0.297)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Core Sync [577]
User ID: 501
Date/Time: 2015-06-11 16:18:20.063 -0600
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 893CA0AE-1FA9-479D-EBB5-01FEB328D009
Time Awake Since Boot: 240 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Hello all,
If you are experiencing CoreSync errors after installing the Adobe Creative Cloud desktop application. Please run the Creative Cloud desktop app uninstaller available at https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html. Then download the updated Creative Cloud desktop app here and install. https://creative.adobe.com/products/creative-cloud
You can find more details regarding the recent update in the release notes available at https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html.
Regards
Scott
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Running on OS X 10.10.3
Gives the following crash information
Process: Core Sync [577]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/MacOS/Core Sync
Identifier: com.adobe.accmac
Version: 1.4.0.297 (1.4.0.297)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Core Sync [577]
User ID: 501
Date/Time: 2015-06-11 16:18:20.063 -0600
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 893CA0AE-1FA9-479D-EBB5-01FEB328D009
Time Awake Since Boot: 240 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Hello all,
If you are experiencing CoreSync errors after installing the Adobe Creative Cloud desktop application. Please run the Creative Cloud desktop app uninstaller available at https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html. Then download the updated Creative Cloud desktop app here and install. https://creative.adobe.com/products/creative-cloud
You can find more details regarding the recent update in the release notes available at https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html.
Regards
Scott
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Same issue here. Error message popping up every minute. It's hard to get anything done with this
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Hi,
Have you tried to turn off the File Sync preference in the Creative Cloud desktop app?
regards,
steve
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We are seeing a few reports of problems with the new CreativeCloud app update.
We are still investigating these issues and will post updates when we have more information.
Based on what we've seen so far, here are some workarounds for the known issues:
1) Delete ~/Library/Application Support/Adobe/CoreSync/*.db* (should be 3 or 4 files, but could be more if you have multiple accounts signing into CreativeCloud)
2) Click on the Creative Cloud Files link in the Finder (left side, under Favorites) - the OS will see that it's a bad link and should remove it from Favorites and replace it almost immediately with a working link.
Let me know if these help or not, so we can provide additional information if necessary.
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Tnx, Chris, solved my problem!
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I don't suppose you have a workaround for the same problem on the Windows platform? I updated my Creative Cloud at work today (Windows7) and started getting "Core Sync has stopped working" every 75 seconds.
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Hi Vjeko,
The above method can also be used on Windows if you continue to see the crash. The .db files are located in a different location on Windows.
C:\Users\yourusername\AppData\Roaming\Adobe\CoreSync.
Thanks
Warner
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This works for me. Thanks.
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Hi Jason and Rune,
Could you try simply uninstalling and reinstalling the Creative Cloud app? I'm wondering if the permissions might have somehow become damaged.
I'd recommend going into the Creative Cloud app preferences and in the General section disable the launch at login option
After that, reboot the Mac and use the uninstaller from within the Creative Cloud folder in Applications
You may need to use the uninstaller if you are told its needed for installed products https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
or use the cleaner tool to remove it Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Please post back if you're still having difficulties after doing so.
Thanks,
- Dave
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Thanks David, sorted. Mark.
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Cheers Chris, Sorted me out too...
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It hasn't resolved my issue. I am currently experiencing this:
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It seems to have resolved itself once I restarted the app and pointed it to a new (the existing) Creative Cloud folder