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creatice cloud

New Here ,
Jul 18, 2020

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bonjour,

 

j'ai fais une periode d essai avec creatice cloud. maintenant je l'ai achete et il me dit pour le telechargement impossible d acceder au serveur adobe. verifier vos pare feux et horaires.

l heure et deate de l ordi est ok..le pare feu j 'ai un norton mais pendant la periode d 'essai rien ne bloquait.

 

Merci de votre aide

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creatice cloud

New Here ,
Jul 18, 2020

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bonjour,

 

j'ai fais une periode d essai avec creatice cloud. maintenant je l'ai achete et il me dit pour le telechargement impossible d acceder au serveur adobe. verifier vos pare feux et horaires.

l heure et deate de l ordi est ok..le pare feu j 'ai un norton mais pendant la periode d 'essai rien ne bloquait.

 

Merci de votre aide

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29

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Jul 18, 2020 0
kglad LATEST
Adobe Community Professional ,
Jul 18, 2020

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start here, https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

if this fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

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