creative cloud app not working.

Enthusiast ,
Mar 14, 2021 Mar 14, 2021

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When I click this app in the windows 10 menu, nothing happens.

Whats the trick to get this to work?

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 15, 2021 Mar 15, 2021
any change after id v 16 completed updating?

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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check your hidden icons

 

kglad_0-1615783939776.png

 

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Enthusiast ,
Mar 15, 2021 Mar 15, 2021

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that updated the CC app thank you, havent tested the main icons but assume they`ll function now.

 

When I choose not to update an app in Creative Cloud, and uninstall it, it asks me to remove or keep the settings etc, I click Keep, and that photoshop app is removed from the list shortly after. 

 

When I cancel the updates on the InDesign apps, there is no 3 button pop up to uninstall? (unlike with photoshop)

It only reads "Update"...

Screenshot_20210315182959.png

 

 

 

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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any change after id v 16 completed updating?

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Enthusiast ,
Mar 17, 2021 Mar 17, 2021

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Yes thankyou that worked, have uninstalled. Thanks for helping!

Screenshot_20210317192824.png

 

was also able to open CC app with right click run as admin.

cheers.

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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you're welcome.

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