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Hi All, I have a Red Warning Triangle, showing 0n my iMac creative cloud icon, that shows that I have a problem with syncing downloads to my library, I have never seen this icon before so started creating a new folder in my library to see if I could download to it but nothing works and no new library folder appears, Can you help?
Regards, Rob...
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Hi,
Are you still seeing issues with Creative Cloud?. If so would you be able to send your log files to me.
You can find your log files at...
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
please send them on to at harress@adobe.com
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Hi Warner, the fault is caused with the internet connection speeds in the office where I work, When I took the Mac home with me the sync work fine, and the Red Triangle disappeared. Talking to our telephone supplier to sort this issue.
Thanks for you help,
Regards, Rob...