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Creative Cloud automatically Archiving folders

New Here ,
Dec 31, 2015

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When I arrived at work yesterday we discovered that approximate 80% of our client folders had vanished.

Once we looked in the Archive folder we found them and began to try and restore them.

However after the client folders had been restored it seemed as though they were leaving behind folder contents of those client folders.

I've been looking through the restored folders and I have found that many are missing files and folders that were once there.

Our team consists of 3 designers all synced as collaborators from different computers all using Windows 7

Syncing has always been problematic in one way or another for us, but never as big of an issue as this.

PLEASE HELP !!!

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File sync

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Creative Cloud automatically Archiving folders

New Here ,
Dec 31, 2015

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When I arrived at work yesterday we discovered that approximate 80% of our client folders had vanished.

Once we looked in the Archive folder we found them and began to try and restore them.

However after the client folders had been restored it seemed as though they were leaving behind folder contents of those client folders.

I've been looking through the restored folders and I have found that many are missing files and folders that were once there.

Our team consists of 3 designers all synced as collaborators from different computers all using Windows 7

Syncing has always been problematic in one way or another for us, but never as big of an issue as this.

PLEASE HELP !!!

Topics

File sync

Views

278

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 18, 2016

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Please report the issue to the Core Sync team per the details in this post from Adobe employee Warner Harress: https://forums.adobe.com/message/8385752#8385752

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