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Creative Cloud can't sync files normally

New Here ,
Sep 02, 2020

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I have been working in the office for a week after the end of quarantine. and this whole week CC couldn't sync my home files.
I can work with some projects without home files, but for many others I have to use other cloud services.
how can I fix this or restart the sync process completely? (all files in the web view are in place, but downloading folders from there is sooo inconvenient)

Screenshot 2020-09-02 at 10.54.16.png

 this picture has been hanging for a week.
only the first number changes - now it is 9, then 11 or 10 ... and again 9

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Cloud storage web assets, File sync

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Creative Cloud can't sync files normally

New Here ,
Sep 02, 2020

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Copied

I have been working in the office for a week after the end of quarantine. and this whole week CC couldn't sync my home files.
I can work with some projects without home files, but for many others I have to use other cloud services.
how can I fix this or restart the sync process completely? (all files in the web view are in place, but downloading folders from there is sooo inconvenient)

Screenshot 2020-09-02 at 10.54.16.png

 this picture has been hanging for a week.
only the first number changes - now it is 9, then 11 or 10 ... and again 9

Topics

Cloud storage web assets, File sync

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Sep 02, 2020

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