Creative Cloud Desktop crashes Core Sync on Mac OS X 10.9

[Guest]

The Creative Cloud Desktop application crashes Core Sync (repeatedly) after upgrading to Mac OS X 10.9 (Mavericks). Restarting the application (per Adobe FAQ) does not have any effect on this behavior.

Adobe Creative Cloud version: Version 2.1.2.232 (2.1.2.232)

Mac OS X version: Build 13A603

[Lin He]

Hi Patrick:

If you upgraded from Mac 10.9 to Mac 10.11 with the previous Creative Cloud installed, you would need uninstall Creative Cloud (Uninstall the Adobe Creative Cloud desktop application )and install the latest Creative Cloud Version (Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial ) . Please kindly let me know if your issue still exists.

Best Regards

Lin

[pdc728bb]

Dear Lin,

Thanks for your response.

Unfortunately, my computer is crashing so often I cannot get to downloading the Zip file.

Regards,

Patrick

Sent from my iPhone

[lenaf07]

Has the issue been resolved with Creative Cloud.  I had to to purchase a new hard drive and I didn't want to re-install the program if it's still having issues.