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Creative Cloud doesn't sync the documents i saved on my macbook. I uploaded a picture from my iphone and that works fine. it just tells me "unable to sync files" with no explanation. what can i do?
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File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
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thanks for your effort, but none of it helped.
Am i maybe making a rookie mistake?
I still have the trial version. may that cause the problem?
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Hi,
Can you explain in more detail exactly what you are doing to see this issue?.
Thanks
Warner
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Hi,
thanks for your time.
So when i'm uploading data from my phone or a other mac it works just fine, but when i work on my macbook pro, save for example a muse file or an illustrator file and basically any file (even jpg) it doesn't upload the files.
i just get the message "unable to upload files", with no explanation or anything.
i tried some things like checking if the firewall is giving me trouble, but i just can't solve the problem myself.
thats pretty much all the information i can give you, sorry
i'm happy for any help.
thanks
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Hi,
This certainly sounds like you have a file that cant upload for some reason, maybe due to the name of the file, see Error: "Unable to sync files"
This could also be an anitvirus issue or a firewall blocking.
Thanks
Warner