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Creative Cloud Early Access wrong email address, can it be fixed?

New Here ,
Sep 24, 2013

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I got an email saying I can get started with the file and font syncing but it was sent to my personal email rather than my work email where i actually have registered products and need the creative cloud. When I log into creative cloud with my personal font syncing shows up but on my work email it still shows "coming soon", is there any way I can get this switched?

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Creative Cloud Early Access wrong email address, can it be fixed?

New Here ,
Sep 24, 2013

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I got an email saying I can get started with the file and font syncing but it was sent to my personal email rather than my work email where i actually have registered products and need the creative cloud. When I log into creative cloud with my personal font syncing shows up but on my work email it still shows "coming soon", is there any way I can get this switched?

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File sync

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687

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 24, 2013

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Hi Mark,

Is <email removed> the correct email? I'll get this one approved for file and font sync.  You'll receive another getting started email soon.

Thanks,
Elba

Note: edited reply to remove email address from public forum (Ken G. Rice)

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New Here ,
Sep 24, 2013

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Yes, thank you that would be perfect!

--

Mark @ DBS

Sent with Sparrow (http://www.sparrowmailapp.com/?sig)

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New Here ,
Apr 30, 2018

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my email is wrong too so i cannot download adobe indesign that i just purchased

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