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Creative cloud file sync not working (mac)

New Here ,
Aug 26, 2015 Aug 26, 2015

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Sometime during this summer file syncing from my mac stopped working. All I get is the message "some files could not be syncronized" and no files added after june vill syncronize.

My CC-account works well (with sync) on Win 7 and in mobile apps.

I've tried restarting the creative cloud application.

I've tried killing all services named "something CC" (and core sync) via Activity control

I've deleted .db-files in user/library/application support/adobe/coreservices

I've logged out and in on my CC-account

I've tried removing all files added since juni and start over.

No luck so far. Do any of you have the same problem? Know any possible fix?

Anyone from adobe keen to look in to my problem?

Kindly

Markus

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File sync

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Community Beginner ,
Aug 27, 2015 Aug 27, 2015

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I have had this problem too many times. Sometimes relog helps. There are occasions where I have to call tech support and have them remotely remove the Adobe Creative Cloud app and reinstall it to fix such problem. Good luck

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New Here ,
Aug 30, 2015 Aug 30, 2015

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Thanks boj10537158. Strange that no fix is available. I'll contact Adobe support as soon as I can.

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