Creative cloud file sync not working (mac)

New Here ,
Aug 26, 2015

Copy link to clipboard

Copied

Sometime during this summer file syncing from my mac stopped working. All I get is the message "some files could not be syncronized" and no files added after june vill syncronize.

My CC-account works well (with sync) on Win 7 and in mobile apps.

I've tried restarting the creative cloud application.

I've tried killing all services named "something CC" (and core sync) via Activity control

I've deleted .db-files in user/library/application support/adobe/coreservices

I've logged out and in on my CC-account

I've tried removing all files added since juni and start over.

No luck so far. Do any of you have the same problem? Know any possible fix?

Anyone from adobe keen to look in to my problem?

Kindly

Markus

TOPICS
File sync

Views

348

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Aug 27, 2015

Copy link to clipboard

Copied

I have had this problem too many times. Sometimes relog helps. There are occasions where I have to call tech support and have them remotely remove the Adobe Creative Cloud app and reinstall it to fix such problem. Good luck

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
SaltMarkus AUTHOR LATEST
New Here ,
Aug 30, 2015

Copy link to clipboard

Copied

Thanks boj10537158. Strange that no fix is available. I'll contact Adobe support as soon as I can.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more