Creative Cloud Files folder on C: drive is deleted after reboot

Community Beginner ,
Oct 06, 2020 Oct 06, 2020

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Hello,

 

The 'Creative Cloud Files' folder under my c:\users\ folder gets removed after I reboot.

I end up with:

Creative Cloud Files (archived) (1) and

Creative Cloud Files (archived) (2)

The files on the cloud itself are fine.

Any ideas?

 

Eric

 

 

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File sync

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correct answers 1 Correct Answer

Community Beginner , Oct 07, 2020 Oct 07, 2020
It turns out this was caused by a corrupt CC desktop app.Re-installation solved the issue.

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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what folder?

 

your cloud sync'd folder?  if so, embed (don't attach) a screenshot using the embed photos icon, and show the sync'd folder designated in your cc app:

 

Screenshot - 10_7_2020 , 8_29_29 AM.png

 

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Community Beginner ,
Oct 07, 2020 Oct 07, 2020

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It turns out this was caused by a corrupt CC desktop app.

Re-installation solved the issue.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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