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Hi!
I right now have a big issue with Creative Cloud Files.
Problem: For some unknown reason CC told me that I used 20.5GB of my 20GB.
What I have done so far:
- deleted files locally on PC
- checked online if the files are deleted serversided as well
- emptied the trash can.
Now there are no files locally, on the server or the trash. Still 95.8% of 20GB are used. Where does this come from?
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Hi!
I right now have a big issue with Creative Cloud Files.
Problem: For some unknown reason CC told me that I used 20.5GB of my 20GB.
What I have done so far:
- deleted files locally on PC
- checked online if the files are deleted serversided as well
- emptied the trash can.
Now there are no files locally, on the server or the trash. Still 95.8% of 20GB are used. Where does this come from?
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Hi Testt,
Please check these locations, if you had a lot of files in these locations that would be an explanation for the used space
Deleted files online
or
Lightroom online
Photo Editor | Online Photoshop Lightroom
Hope that helps,
- Dave