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Creative Cloud Files not appearing on assets.adobe.com

New Here ,
May 15, 2018

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Hello,

I have an issue where I recently side-graded from the Lightroom + Photoshop plan to the Lightroom + 1TB of Creative Cloud since I realized I don't have the time for photoshop.

Now on my past plan I only had 20GB so I had froze the sync process when I import into Lightroom and since then have restarted the sync.  When I went to check on assets.adobe.com to check that the files were there, I found an empty page with no files with my quota set to 24Gb used.  I recently changed the folder that lightroom stores images at to the "Creative Cloud Files" folder to ensure the images are there.

I guess my question is, does Lightroom actually backup files into CC and I just can't see them, or is something different with my configurations?\

Chris !

I just answered my own question.

Lightroom backs up into the Adobe Creative Cloud and your able to see these images here: https://lightroom.adobe.com/

The https://assets.adobe.com/ URL displays your backed up FILES, not JUST images, in a separate folder.

The reason this confused me was because there was nothing that told me either on the "Creative Cloud" application or on the https://assets.adobe.com/ page that the portion of my cloud storage was stored separately on "Lightroom Cloud".

TL;DR: The Assets page is separate from the Lightroom web-page. They both use the "Creative Cloud" storage, but the applications don't tell you that each service is separate using the same cloud storage pool.

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File sync

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Creative Cloud Files not appearing on assets.adobe.com

New Here ,
May 15, 2018

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Hello,

I have an issue where I recently side-graded from the Lightroom + Photoshop plan to the Lightroom + 1TB of Creative Cloud since I realized I don't have the time for photoshop.

Now on my past plan I only had 20GB so I had froze the sync process when I import into Lightroom and since then have restarted the sync.  When I went to check on assets.adobe.com to check that the files were there, I found an empty page with no files with my quota set to 24Gb used.  I recently changed the folder that lightroom stores images at to the "Creative Cloud Files" folder to ensure the images are there.

I guess my question is, does Lightroom actually backup files into CC and I just can't see them, or is something different with my configurations?\

Chris !

I just answered my own question.

Lightroom backs up into the Adobe Creative Cloud and your able to see these images here: https://lightroom.adobe.com/

The https://assets.adobe.com/ URL displays your backed up FILES, not JUST images, in a separate folder.

The reason this confused me was because there was nothing that told me either on the "Creative Cloud" application or on the https://assets.adobe.com/ page that the portion of my cloud storage was stored separately on "Lightroom Cloud".

TL;DR: The Assets page is separate from the Lightroom web-page. They both use the "Creative Cloud" storage, but the applications don't tell you that each service is separate using the same cloud storage pool.

Topics

File sync

Views

692

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Adobe Community Professional ,
May 16, 2018

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New Here ,
May 16, 2018

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I just answered my own question.

Lightroom backs up into the Adobe Creative Cloud and your able to see these images here: https://lightroom.adobe.com/

The https://assets.adobe.com/ URL displays your backed up FILES, not JUST images, in a separate folder.

The reason this confused me was because there was nothing that told me either on the "Creative Cloud" application or on the https://assets.adobe.com/ page that the portion of my cloud storage was stored separately on "Lightroom Cloud".

TL;DR: The Assets page is separate from the Lightroom web-page. They both use the "Creative Cloud" storage, but the applications don't tell you that each service is separate using the same cloud storage pool.

Likes

Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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