Creative Cloud files not syncing after recent update

Jun 14, 2015

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I just downloaded the Creative Cloud update, and now none of my files are syncing.  When I try to view the file information from the Creative Cloud menu, I just get a spinning progress wheel and never see the usage information of Cloud storage.  Fonts are also no displaying.  Anyone else having these problems?

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Creative Cloud files not syncing after recent update

Jun 14, 2015

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I just downloaded the Creative Cloud update, and now none of my files are syncing.  When I try to view the file information from the Creative Cloud menu, I just get a spinning progress wheel and never see the usage information of Cloud storage.  Fonts are also no displaying.  Anyone else having these problems?

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File sync

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228

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Jun 14, 2015 0
Jun 14, 2015

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This thread may answer your question;

file sync not working since install of Version 2.1.0.108

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Jun 14, 2015 0
Adobe Employee ,
Jun 14, 2015

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Can you try following steps :-

1) Go to Preferences panel from Setting Icon at top right -> Preferences...

2) Select Creative Cloud -> Files tab

3) If Sync On/Off setting is Off.

4) set it On

Now check Files again.

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Jun 14, 2015 0
David__B LATEST
Adobe Employee ,
Jun 14, 2015

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Also CButler,

There was a recent update released that might help. You might want to confirm you have the latest version by checking the Creative Cloud app preferences, it should be version 2.1.1.110.

Thanks,

- Dave

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Jun 14, 2015 0