Creative Cloud files not syncing after recent update

[clbutler69]

I just downloaded the Creative Cloud update, and now none of my files are syncing.  When I try to view the file information from the Creative Cloud menu, I just get a spinning progress wheel and never see the usage information of Cloud storage.  Fonts are also no displaying.  Anyone else having these problems?

[Steve Werner]

This thread may answer your question;

file sync not working since install of Version 2.1.0.108

[anilberry]

Can you try following steps :-

1) Go to Preferences panel from Setting Icon at top right -> Preferences...

2) Select Creative Cloud -> Files tab

3) If Sync On/Off setting is Off.

4) set it On

Now check Files again.

[David__B]

Also CButler,

There was a recent update released that might help. You might want to confirm you have the latest version by checking the Creative Cloud app preferences, it should be version 2.1.1.110.

Thanks,

- Dave