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Creative Cloud Files Not Syncing Between Multiple Computers - NEED HELP ASAP

New Here ,
Aug 19, 2020

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I spend half of my week in the office and the other half working from home. I've been using CC to store all of my files between both locations and it's been working fine up until this week. I'm in the office today and need to finish files I worked on yesterday from home...but they are not showing up in Creative Cloud even though I uploaded them yesterday from home. 

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File sync

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Creative Cloud Files Not Syncing Between Multiple Computers - NEED HELP ASAP

New Here ,
Aug 19, 2020

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I spend half of my week in the office and the other half working from home. I've been using CC to store all of my files between both locations and it's been working fine up until this week. I'm in the office today and need to finish files I worked on yesterday from home...but they are not showing up in Creative Cloud even though I uploaded them yesterday from home. 

Topics

File sync

Views

24

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Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Aug 19, 2020

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Same problem. The CC App is spooling but not actually uploading any files. The transfer arrows populate in my CC Files folder but then disappear and the files contained within don't appear to be backed up in the online portal.

 

Screen Shot 2020-08-19 at 12.28.15 PM.png

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