Creative Cloud Files Slow Upload 2020

New Here ,
Apr 13, 2020

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Hi folks. I just got 1TB of storage through Creative Cloud and went to upload a few hundred GB of data by moving them from their current location on my pc to the Creative Cloud folder on my pc. Things are moving exceptionally slowly though - I'm only getting about 1-2GB uploaded per day. That's insane. After testing with speedtest.com, my upload rates from my ISP are ~25Mbps normally and 1.77Mbps while I have file sync enabled. In CC, my upload/download speeds are uncapped and set to 100%, so it's not that. Any tips on what's making this run so slowly? 

 

My CC Files folder is located on an external hard drive (WD Elements 4TB Portable), but I don't think that's the bottleneck. Over USB 3.0 I can usually get between 50-100MB/s write speeds. 

 

Thanks for the help. 

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Creative Cloud Files Slow Upload 2020

New Here ,
Apr 13, 2020

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Hi folks. I just got 1TB of storage through Creative Cloud and went to upload a few hundred GB of data by moving them from their current location on my pc to the Creative Cloud folder on my pc. Things are moving exceptionally slowly though - I'm only getting about 1-2GB uploaded per day. That's insane. After testing with speedtest.com, my upload rates from my ISP are ~25Mbps normally and 1.77Mbps while I have file sync enabled. In CC, my upload/download speeds are uncapped and set to 100%, so it's not that. Any tips on what's making this run so slowly? 

 

My CC Files folder is located on an external hard drive (WD Elements 4TB Portable), but I don't think that's the bottleneck. Over USB 3.0 I can usually get between 50-100MB/s write speeds. 

 

Thanks for the help. 

TOPICS
Creative Cloud, File sync

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513

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Apr 13, 2020 0
LEGEND ,
Apr 13, 2020

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Mbp is Mega bits, not Bytes. There are 8 bits to a Byte.

25 Mbps is 3.125 Mega Bytes a second.

 

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Apr 13, 2020 0
New Here ,
Apr 14, 2020

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Yeah, I'm aware of that. At 3.125 MB/s (25Mbps) upload rate, it would take me ~18 hours to upload 200 GB of data to the cloud. I'm not getting anywhere near that speed - closer to 1/7th of that speed is what my upload seems to be moving at. 

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Apr 14, 2020 0
New Here ,
Apr 15, 2020

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Another issue cropped up. Last night I was at ~ 9000 files synced, and now I'm at ~4000 files synced! What's going on here? The PC did not turn off at any point and no files have been moved by myself. 

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Apr 15, 2020 0
JakaCap LATEST
New Here ,
Nov 25, 2020

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I have the same problem. Syncing takes very slow and takes 100% of my CPU power. Explorer starts to get slow and making problems.

 

After getting the 1TB storage, I uploaded 300GB of content (160.000 files) to my Creative Cloud storage. It took few hour to sync. Than I installed Crative cloud to my laptop computer and start syncing from web to my external SSD disk. I quickly realized, that it would take too long (Even though I'm at fast 1gbit network). Than I copyed all my CC content from work computer directly to the external SSD disk. I hoped that it woud save me a lot of time for syncing. I restarted the sync process on my laptop, but CC starts syncing all files again, even though they are already present. 

 

I am already syncing for 3 hours and am at half way through. Laptom is meanwhile hardly usable.

 

Is there any better procedure to copy and sync files to CC?

 

 

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Nov 25, 2020 0