Creative Cloud Files sync disabled but the folder gets re-added to my Windows Explorer favorites again and again

Aug 12, 2015

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Hi,

I like the creative cloud application for installing/updating apps from a single place but I'm not using or planning to use the cloud files feature. I disabled it in the preferences but the link to the local folder gets re-added to my favorites list in Windows explorer anyway. When I remove it, it gets re-added anyway - I manage this list carefully and want to keep it short and sweet. How to I prevent creative cloud from creating this link?

Thx,

Markus

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File sync

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Creative Cloud Files sync disabled but the folder gets re-added to my Windows Explorer favorites again and again

Aug 12, 2015

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Hi,

I like the creative cloud application for installing/updating apps from a single place but I'm not using or planning to use the cloud files feature. I disabled it in the preferences but the link to the local folder gets re-added to my favorites list in Windows explorer anyway. When I remove it, it gets re-added anyway - I manage this list carefully and want to keep it short and sweet. How to I prevent creative cloud from creating this link?

Thx,

Markus

TOPICS
File sync

Views

531

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Aug 12, 2015 0
Adobe Employee ,
Aug 12, 2015

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Please make sure that Creative Cloud file sync is off, then, remove the icon from windows explorer bar and delete Creative Cloud files folder from: C:\Users\[username] .

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Aug 12, 2015 0
Aug 13, 2015

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I double checked that the cloud file sync is off, deleted the folder in c:\users and removed the link in the favorites. This morning after turning the computer back on the folder and the the shortcut in the favorites are both back...

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Aug 13, 2015 0
Adobe Employee ,
Aug 13, 2015

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Hi:

Thanks for your information. We are aware of this issue and will look to provide a resolution in a future release. Apologizes for the inconvenience.

Best Regards.

Lin

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Aug 13, 2015 0
Aug 23, 2015

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How many threads till ADOBE fixes this? 

ADOBE MALWARE.

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Aug 23, 2015 0
scot_cc LATEST
Oct 21, 2015

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I changed the Creative Clouds Files location from c:/users/{username} to (for me) D:\files.

It moved the folder and removed the icon from my "Desktop" folder.

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Oct 21, 2015 0