Creative Cloud Folder Still Full After Delete All

New Here ,
Jun 13, 2018

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Hello friends,

I noticed that my CC cloud folder was complete filled recently and set out to free up the space.

I selected all of the photos which I did not want to keep (which should have been 15 GB, and deleted them. Then I went to the deleted folder and permanently deleted those files. However, now my account still shows that I have 21 or 20 GB, which should be impossible.

Any suggestions? Adobe team please help. Thanks.

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File sync

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud Folder Still Full After Delete All

New Here ,
Jun 13, 2018

Copy link to clipboard

Copied

Hello friends,

I noticed that my CC cloud folder was complete filled recently and set out to free up the space.

I selected all of the photos which I did not want to keep (which should have been 15 GB, and deleted them. Then I went to the deleted folder and permanently deleted those files. However, now my account still shows that I have 21 or 20 GB, which should be impossible.

Any suggestions? Adobe team please help. Thanks.

TOPICS
File sync

Views

117

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 13, 2018 0

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