CREATIVE CLOUD GONE!

New Here ,
Mar 08, 2021 Mar 08, 2021

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Hi all. I've lost my Creative Cloud!! The icon has dissappeared from the top menu bar, and when I try to launch from the applications folder all I get is this....(see attachment).

 

Help please!!

 

Malc

Screenshot 2021-03-08 at 11.24.35.png

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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Let me move this to the Creative Cloud Services forum for you, where you are more likely to find an answer for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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If you've recently upgraded to Big Sur (or even if not), make sure you've LOG OUT / LOG IN to your CreativeCloud account again.  It may "think" that you're logged in, but it's possible that it just needs a reminder.

 

hth

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