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Creative Cloud has a problem with syncing (psd-)files.

New Here ,
Jul 13, 2014

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Bildschirmfoto 2014-07-13 um 09.27.46.png"Sync. of file is not possible!

When I take the file into another folder it will be synced as usual. But, that cannot be the solution.

There is no further information shown with the listed problems.

How can we solve this?

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File sync

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Creative Cloud has a problem with syncing (psd-)files.

New Here ,
Jul 13, 2014

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Bildschirmfoto 2014-07-13 um 09.27.46.png"Sync. of file is not possible!

When I take the file into another folder it will be synced as usual. But, that cannot be the solution.

There is no further information shown with the listed problems.

How can we solve this?

Topics

File sync

Views

415

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jul 13, 2014

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Error: "Unable to sync files"

Size Limits https://forums.adobe.com/thread/1488242

Phantom folder problem https://forums.adobe.com/thread/1490445

Link for Download & Install & Setup & Activation problems may help

-Online Chat http://www.adobe.com/support/download-install/supportinfo/

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Adobe Employee ,
Jul 15, 2014

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Hi Lady_Madonna,

If you are still having problems syncing some files, I'd be grateful if you could follow the steps in this post to send me your log files:

Re: Unable to get file sync to work

Thank you,

Ben

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