Creative Cloud Not Syncing Across Devices

Community Beginner ,
Apr 22, 2020

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Hello there,

 

I've been having some trouble with my Creative Cloud not syncing across devices. All seems fine on my old iMac, but when I go and use my much newer Macbook Pro and work from there, the next time I use my iMac a lot of the files I know are saved to the Cloud aren't appearing. It says everything is fully synced okay - so no errors are showing up, but I can't see the newer files.

 

I have tried logging out of CC and also restarting my machine but nothing works - the files just won't appear, but are definitely there when I check the files on my laptop, or on Creative Cloud online.


Any help would be much appreciated!

 

Many thanks,
Sarah

TOPICS
CC FAQ, Creative Cloud, File sync

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