Creative Cloud not syncing

New Here ,
Sep 21, 2016

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I need some help.  My creative cloud will not sync with my other team member which is affecting our work flow.  I have tried several times to talk to someone to resolve it.  I am paying $138 a month for a service and it is not working properly.  When I talk to someone their answer is that it has been "escalated."  I am trying to reach someone how can help resolve the issue and a billing department. 

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File sync

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Creative Cloud not syncing

New Here ,
Sep 21, 2016

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I need some help.  My creative cloud will not sync with my other team member which is affecting our work flow.  I have tried several times to talk to someone to resolve it.  I am paying $138 a month for a service and it is not working properly.  When I talk to someone their answer is that it has been "escalated."  I am trying to reach someone how can help resolve the issue and a billing department. 

TOPICS
File sync

Views

258

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 21, 2016 1
Explorer ,
Apr 16, 2018

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I also have Creative Cloud on my corporate computer and am trying to use Fuse in concert with Photoshop. In Photoshop I see the icon that represents Creative Cloud Library,when I click it give the option of 'Enable' or 'No Thanks.' If I click Enable, nothing happens. I've searched an not found an answer that works including this article.

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