Creative Cloud photography plan - does not update software on mac

New Here ,
Apr 19, 2020 Apr 19, 2020

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Hi, for quite some days now I can't update the apps on my mac any more. I also used the link to the much newer cloud version of Photoshop. That has now gone and I have no clue how I could activate that again. The error message does not tell me anything - error 301...

Is there a way to start the cloud version without these updates?

Thanks a lot, Kai

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Creative Cloud, File sync

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New Here , Apr 27, 2020 Apr 27, 2020
Hi Nancy, it started to work again. So no problem any more. Thanks for asking.Best Regards, Kai

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Adobe Community Professional ,
Apr 19, 2020 Apr 19, 2020

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Hi kai_lepler,

Which version of Creative Cloud Desktop App do you have?  Help > About Creative Cloud.

Which operating system?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 27, 2020 Apr 27, 2020

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Hi Nancy, it started to work again. So no problem any more. Thanks for asking.

Best Regards, Kai

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