Creative cloud problem

[szymonl84798821]

Hi guys, My computer was stollen with all my picture. I was working on Lightroom from January. When I log in on new computer there was nothing in my Creative Cloud. Pleas help me , how I can get back my pictures?

I really appreciate any help. Those pictures was very important to me

[John T Smith · Accepted solution]

Did you sync your pictures with your allowed Cloud storage?

-Special Photography Plan includes 2Gig of Cloud storage

-Full plan for individuals includes 20Gig of Cloud storage

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem

-FAQ https://forums.adobe.com/thread/1937790

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

-an overview of assets https://assets.adobe.com/files

-File sharing https://forums.adobe.com/thread/1838790

[szymonl84798821]

I don't know did I sync ... Sometimes Lightroom ask me about backup and I did it . Is this the same as sync ?

thank you 

[KanikaS]

Hi Szymonl84798821,

Kindly get in touch with Adobe support for help :

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**