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Creative cloud quits unexpectedly, closing all programs

New Here ,
Aug 18, 2020

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Creative cloud closes unexpectedly with great urgency, closing illustrator, photoshop, premiere or whatever is open, and then it asks me to restart by entering again my email, number sent to my phone and my password. This happens every day and sometimes more than once a day. I have followed the instructions in https://helpx.adobe.com/la/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html, uninstalling and installing creative cloud and I don't know what else to do. The applications are up to date. Sometimes the system tells me that Creative Cloud has updated some fonts. > Could it be closed for updating some fonts? What else should I do for to fix this?

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Creative cloud quits unexpectedly, closing all programs

New Here ,
Aug 18, 2020

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Creative cloud closes unexpectedly with great urgency, closing illustrator, photoshop, premiere or whatever is open, and then it asks me to restart by entering again my email, number sent to my phone and my password. This happens every day and sometimes more than once a day. I have followed the instructions in https://helpx.adobe.com/la/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html, uninstalling and installing creative cloud and I don't know what else to do. The applications are up to date. Sometimes the system tells me that Creative Cloud has updated some fonts. > Could it be closed for updating some fonts? What else should I do for to fix this?

Topics

File sync, Libraries

Views

38

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Explorer ,
Aug 21, 2020

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I have been experiencing the same issue, and it's supremely annoying. My CC and programmes are up-to-date, yet almost daily all apps will randomly ask me to save my work and then shut down and log me out. Since I frequently have several very large projects open across multiple apps that all need to close simultaneously and then be re-opened once I sign back in, I end up losing 30 minutes (and more!) of my time, which is very frustrating.

 

I would love to receive a response on this issue, since it's obvious the fixes in OP's link don't resolve it for everybody.

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