creative cloud randomly asks to uninstall media encoder

New Here ,
Jun 19, 2021 Jun 19, 2021

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No more than a couple of days ago, Adobe creative cloud was purchased so I can have access to all apps. Everything has been running very smoothly while I have worked with Premeire Pro And after Effects... Except I have randomly had creative cloud app open and ask if I wanted to remove preferences form media encoder to uninstall. (See attatched file)

But it will also show when I open and close a video file. It either instantly pops up, or in a matter of minutes. Either way, it's annoying to have this happen randomly for no reason, I can give more information if more details are needed.

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Cloud storage web assets

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Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

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click the 3 dots next to media encoder > click uninstall > (opt to remove preferences if asked).

after uninstall is complete, restart your computer

reinstall media encoder.

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