Creative Cloud recovering of archived files doesn't work

New Here ,
May 25, 2014

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Hi,

i tested the issue with three different browsers on Win Vista and iOS 7.1.1.

The message after clicking "Wiederherstellen" says, that it was done, but nothing happens. The files are still in archive.

So i will have no access to my backuped drawings.

Deleting of files works.

Can you plz help me?

Thanks a lot, Andreas

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File sync

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Creative Cloud recovering of archived files doesn't work

New Here ,
May 25, 2014

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Hi,

i tested the issue with three different browsers on Win Vista and iOS 7.1.1.

The message after clicking "Wiederherstellen" says, that it was done, but nothing happens. The files are still in archive.

So i will have no access to my backuped drawings.

Deleting of files works.

Can you plz help me?

Thanks a lot, Andreas

TOPICS
File sync

Views

141

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 25, 2014 0
Adobe Employee ,
May 25, 2014

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Please refer to :

Creative Cloud desktop application FAQ

Re: Creative Cloud Storage - File Archive: Page Not Found

Re: Creative Cloud Storage - File Archive: Page Not Found

They can be useful, in case the issue is not resolved then you can contact Adobe Support.

Regard

Rajshree

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