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Creative Cloud showing picture dimensions incorrect

Community Beginner ,
Aug 28, 2014

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Adobe Creative Cloud shows some pictures in false dimensions. Usually spreads them. This is not nice as we are using CC to present photo proofs for customers. By this far we have not found anything that would be technically different with these pictures. We have also tried this with several accounts and several image collections. Always the same thing. Some pictures with false proportions. I think this is just something that goes wrong in the Create Cloud system. Any way to avoid this?

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Creative Cloud showing picture dimensions incorrect

Community Beginner ,
Aug 28, 2014

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Adobe Creative Cloud shows some pictures in false dimensions. Usually spreads them. This is not nice as we are using CC to present photo proofs for customers. By this far we have not found anything that would be technically different with these pictures. We have also tried this with several accounts and several image collections. Always the same thing. Some pictures with false proportions. I think this is just something that goes wrong in the Create Cloud system. Any way to avoid this?

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File sync

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130

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 28, 2014 0
Adobe Community Professional ,
Aug 28, 2014

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what app?

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Aug 28, 2014 0
Most Valuable Participant ,
Aug 28, 2014

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The Cloud (and this forum) is a delivery and install process... what SPECIFIC program are you using... Lightroom, Photoshop, ???

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Aug 28, 2014 0